Technical Support Centres
For immediate trouble-shooting and telephonic support, please always contact the Telephone Support Line first: 011-624 8000. Please have your product serial number available. Use the service centre locator below to find out where you can repair Brother products near you.
Find out more about our Product Warranties
Our Free Product Warranty, either On-Site or Carry-In, is automatic so you don’t need to register your product.
Subject to your compliance with the terms and conditions of the warranty and your compliance with the claims procedure, your Brother product will be repaired at no charge for parts and labour. Only faults that are a consequence of manufacturer defects in materials or workmanship will qualify for FREE repairs. All replaced parts or products become the property of Brother International South Africa.