Technical Support Sewing & Craft

Follow the steps below for Technical Support for your Sewing, Embroidery or ScanNCut machine.


Self-help Section

Have you checked our SupportCenter App for details on your product? The App provides information on product set up, user manuals, FAQ's and trouble-shooting assistance. Did this solve your support query?

Telephonic Support

If you still need technical support, please contact your point of purchase for telephonic support. Our products are sold via independent dealers or via selected retail outlets.

Point of Purchase

Your dealer or retail outlet is your first line of support. If they are unable to assist you, they will escalate the support enquiry on your behalf and will keep you informed during the support process.

Dealer Network

Our national network of Sewing and Craft dealers can assist you with product support. Click below to find a dealer near you.
3Screen Supportcenter Phones

Brother SupportCenter App

The latest support information in the palm of your hand

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