Effective date: 1 October 2016 for products sold in South Africa only
When you purchase a Brother Sewing or Embroidery machine and our genuine accessories, we’ll support you every step of the way with our 1-year carry-in warranty commitment. YOU DO NOT NEED TO REGISTER YOUR PRODUCT, our warranty is automatic when you purchase your Brother device. With Brother, you can have peace of mind that we are always “At Your Side”. To keep your Brother machine running in optimal condition we recommend using only Brother Genuine Consumables.
Subject to your compliance with the terms and conditions of the claims procedures, the product will be repaired at no charge for parts and labour. Only faults that are a consequence of manufacturer defects in materials or workmanship will qualify for FREE repairs. All replaced parts or products become the property of Brother.
All models, excluding the PR-Series machines, are not intended for use as a profession, business, trade or occupation.
The Warranty Type for each product is identified below.