Self-help and Technical Support

Brother offers Self-help and Technical Support through an easy-to-use and free mobile App, Brother SupportCenter as well as a full service web site, Brother Solutions Centre. Here you can find valuable information about your Brother product including the latest firmware, drivers, consumable and accessory information, manuals, FAQs and troubleshooting. If the problem persists please contact one of our technical centres.

Brother Solutions Center

The Brother Solutions Center is a Service and Support Web Site that provides the latest support for your Brother product. Find downloads, manuals, troubleshooting and FAQ’s and information on consumables and accessories.

SupportCenter App

Brother SupportCenter is a mobile App providing the latest support information for your Brother product. The easy-to-use App gives you access to set up information, product manuals, Frequently Asked Questions and troubleshooting tips.

Product Warranties

Our commitment to you doesn’t stop when you purchase a Brother product. We support our products. That means we support you with a FREE product warranty, either On-Site or Carry-In, on all our printers, multi-function centres and labelling machines.

Fleet Management

Designed to provide real-time, fleet-wide management across your company’s network infrastructure, BRAdmin Professional 4 is ideal for businesses with a growing suite of printers across multiple locations. By allowing you to centrally manage your printers from one location, this simple-to-use tool will help to reduce downtime and optimise resources, so you can focus on the more important aspects of your business.

Support for IT Administrators

Brother BRAdmin Professional 4 is a free fleet management tool for network-connected Brother devices. Remotely monitor, control and manage your printers to optimise your business productivity and IT resources, putting total control and accountability firmly in your hands. BRAdmin Professional 4 allows IT Administrators to view devices in a familiar GUI, and lets them quickly track and manage their fleets.

Contact a Technical Support Centre

By clicking on below product categories you will be able to make contact with one of our Technical Support Centres. We suggest phoning first with your product serial number ready as telephonic support in many instances resolves the problem.