AT YOUR SIDE

Self-help and Technical Support

Brother offers technical support through an easy-to-use and free mobile App, Brother SupportCenter as well as a full service web site, Brother Solutions Centre. Here you can find valuable information about your Brother product including the latest firmware, drivers, consumable and accessory information, manuals, FAQs and troubleshooting. If the problem persists please contact one of our technical centres.

SupportCenter App

Brother SupportCenter is a mobile App providing the latest support information for your Brother product. The easy-to-use App gives you access to set up information, product manuals, Frequently Asked Questions and troubleshooting tips.

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Brother Solutions Center

The Brother Solutions Center is a Service and Support Web Site that provides the latest support for your Brother product. Find downloads, manuals, troubleshooting and FAQ’s and information on consumables and accessories.

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Product Warranties

Our commitment to you doesn’t stop when you purchase a Brother product. We support our products. That means we support you with a new FREE 3 year warranty, either On-Site or Carry-In, on all our printers, multi-function centres and labelling machines.

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Contact a Technical Support Centre

By clicking on below product categories you will be able to make contact with one of our Technical Support Centres. We suggest phoning first with your product serial number ready as telephonic support in many instances resolves the problem.

Technical Support Centres

Printing & Scanning

Labelling & StampCreator

Sewing & Embroidery

ScanNCut Machines

Products
- Printers
- ScannersBrother’s range of standalone scanners brings rich scanning functions to the home and office environments. The new Automatic Document Scanner (ADS) and Mobile Document Scanner (MDS) are designed to save time, improve efficiency and aid workflow within organisations. Delivering ease of use and powerful performances each and every time.
  - Desktop ScannersBrother brings you a best-of-class range of scanners that combines form and function into one reliable machine. Designed for exceptional usability at home, in the office or on the road, it offers fast, high quality scanning that optimises productivity.
  - Mobile ScannersBrother brings you a best-of-class range of mobile scanners that combines form and function into one reliable machine. Designed for exceptional usability at home, in the office or on the road, it offers fast, high quality scanning that optimises productivity.
- Labellers
  - P-Touch Corporate LabellersBrother is a worldwide leader in labelling machines and label printers, and as such we use our expertise to provide professional solutions to businesses, offering one of the broadest product line-ups in the labelling industry – from handheld portable machines to desktop and PC connectable models. Using Brother labels is one of the quickest and easiest ways to organise your documents, equipment, workspaces and more.
  - QL Corporate Label PrintersAchieve a more professional finish and improve office efficiency with a Brother QL label printer. Envelopes, packages and parcels can be professionally addressed using one of the many sizes of label available, and can even include your business logo if required. Within your organisation, ensure that important information can be located quickly through the clear identification of files, folders, equipment and inventory.
  - TD-4000 Series
  - P-Touch Industrial LabellersWith a range of P-Touch labelling machines developed specifically for industrial use, electricians, cable and datacom installers and other trades can all benefit by clearly labelling wires, consumer units, switches, telephone and network ports, pipes and other items marked with a durable laminated label.
  - Home & Small Office LabellersThere are many applications for a durable Brother label around the home or small office so your portable Brother labelling machine is perfect for keeping track of school items, marking food containers and clothing, and labelling folders, stationery and filing trays and you’ll even find it useful for your craft projects. Next time label it and ensure that everything is kept tidy and organised in the home.
- Sewing & Embroidery
- Craft
  - ScanNCut Machine
  - ScanNCut Starter Kits
  - ScanNCut AccessoriesMake the most of your ScanNCut machine with a range of accessories and consumables available from replacement mats and blades to pattern sets, sheets sets and starter kits.
- Speciality Printing Solutions
Support
- SupportCenter App
- Warranties
Where to Buy
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AT YOUR SIDE

Self-help and Technical Support

SupportCenter App

Learn More

Brother Solutions Center

Learn More

Product Warranties

Learn More

Contact a Technical Support Centre

Technical Support Centres

Printing & Scanning

Labelling & StampCreator

Sewing & Embroidery

ScanNCut Machines

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