Product Warranty Information

Our commitment to you does not end when you purchase a Brother product. We continue to support our customers and products with a FREE product warranty, either On-Site or Carry-In. Our Warranty is automatic so you don’t need to register your product.

Effective date: 1 October 2016 for products sold in South Africa only.

Subject to your compliance with the terms and conditions of the claims procedures, the product will be repaired at no charge for parts and labour. Only faults that are a consequence of manufacturer defects in materials or workmanship will qualify for FREE repairs. All replaced parts or products become the property of Brother International South Africa.
Brother Multifunction Printers


5-Year Warranty (On-site or Carry-In)
PT-P950NW-labelling machine

Label Printers

3-Year Carry-in Warranty
Desktop Scanners 2


3-year Carry-in Warranty
F420 Sewing Machine

Sewing & Embroidery

1-Year Carry-In Warranty
SNC SDX1200 Front Page


2-Year Carry-in Warranty
SC-2000 Image_500x500px-01

StampCreator Pro

2-year Carry-in Warranty